Privacy Policy

LEGAL INFORMATION

Privacy Policy

Your privacy matters to HeDerm. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our skincare products.

Last updated: July 2026

1. Information We Collect

When you interact with HeDerm, we may collect information that you voluntarily provide, such as your name, email address, shipping address, billing address, phone number, and payment-related details. We may also collect technical information such as your browser type, device information, IP address, and website usage data.

2. How We Use Your Information

Your information helps us provide a better shopping experience.

  • Process and fulfill your orders
  • Provide customer support
  • Improve our products and services
  • Send order updates and transactional emails
  • Provide promotional communications when you have opted in
  • Protect against fraud and unauthorized transactions

3. Cookies & Analytics

Our website uses cookies and similar technologies to improve website performance, remember your preferences, analyze visitor behavior, and personalize your shopping experience.

4. Third-Party Services

To operate our store efficiently, HeDerm may work with trusted service providers such as payment processors, shipping carriers, analytics platforms, and marketing providers. These partners receive only the information necessary to perform their services on our behalf.

5. Data Security

We implement commercially reasonable technical and organizational measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Your Privacy Rights

Depending on your location, you may have rights regarding access to, correction of, deletion of, or restriction of your personal information. Requests may be submitted using the contact information below.

7. Children's Privacy

Our products and services are not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The latest version will always be available on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.

HeDerm
Customer Support
Email: support@hederm.com